Turn every happy customer into your next job.
Your Google rating is the first thing a homeowner checks before calling. More 5-star reviews means higher rankings, more trust and more inbound calls — from people who've already decided they want to hire you.
What's included
- Automated Google review requests
- Review monitoring across platforms
- Professional response management
- Trustpilot & Checkatrade management
- Negative review handling strategy
- Competitor reputation benchmarking
- Monthly reputation report
Your reviews working as hard as you do.
We systematise review collection, monitor your reputation across every platform and make sure your name online matches the quality of your work.
Automated review requests
The moment a job is complete, the system sends a personalised review request while the homeowner's satisfaction is at its peak. More asks = more reviews.
Multi-platform monitoring
We monitor Google, Trustpilot, Checkatrade and Facebook so you know the moment a new review — positive or negative — is posted anywhere.
Professional response management
Every review gets a response — positive ones thanked, negative ones handled professionally. Responses show future customers you care.
Negative review strategy
We advise on and manage responses to negative reviews — neutralising their impact and, where possible, turning dissatisfied customers around.
Competitor benchmarking
We track your star count and review volume against the top 5 competitors in your area so you know exactly where you stand and what to aim for.
Monthly reputation report
A clear monthly summary of new reviews, average rating movement, platform performance and what we're doing to keep improving your standing.
Right for you if any of these sound familiar.
You have fewer than 30 Google reviews
Homeowners trust firms with 50+ reviews far more than those with 10–15. A low count costs you jobs before you've even had a chance to quote.
A bad review is pulling your rating down
One 1-star review among 12 reviews is catastrophic. The fix isn't removing it — it's burying it with genuine 5-star reviews from your real customers.
You're not responding to reviews at all
Ignoring reviews — good or bad — tells future homeowners you don't care about customer experience. It actively costs you jobs.
Your competitor has 5x more reviews than you
When a homeowner compares you side by side, the firm with more reviews almost always wins — even if your work is better.
More reviews, every month, on autopilot.
Reputation audit
We assess your current ratings, review count, competitor standing and identify exactly what's holding your reputation back.
Review system activated
Automated review requests integrated with 365 Grow, monitoring set up across all platforms, response templates prepared.
We watch & respond
Every new review monitored and responded to by our team. Negative reviews handled with a strategy agreed with you in advance.
Rating climbs month on month
Review volume grows consistently as each completed job triggers a request. Monthly reports show your progress against competitors.
What firms usually ask first.
Can bad reviews be removed?
+
How many reviews do I need?
+
What happens when I get a negative review?
+
How quickly will my rating improve?
+
Is this fully automated or do you do it manually?
+
Ready to outrank your competitors on Google?
Book a free 15-minute call. We'll check your current reputation and show you what's possible in 90 days.